Terms of Service

1. Agreement to Terms

Welcome to Go Baby Grow ("we," "our," or "us"). By accessing or using our website at gobabygrow.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

2. Description of Service

Go Baby Grow is a directory and information platform that connects families with baby and toddler activities across Belfast and Northern Ireland. Our services include:

• Listing and displaying information about local activities, classes, and playgroups
• Providing contact details and booking information for activity providers
• Allowing users to search and filter activities by category, location, and age group
• Enabling activity providers to claim and manage their listings
• Publishing reviews, ratings, and user-generated content (subject to moderation)

Important: Go Baby Grow is a platform that provides information only. We do not directly provide, operate, or control the activities listed on our Site. Each activity is independently operated by third-party providers.

3. User Accounts and Registration

3.1 Account Creation

Some features of our Site may require you to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Take responsibility for all activities that occur under your account

3.2 Account Eligibility

You must be at least 18 years old to create an account or use our services. By creating an account, you represent that you meet this age requirement.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in activity that we deem harmful to our Site, other users, or activity providers.

4. User Conduct and Prohibited Activities

When using our Site, you agree NOT to:

• Violate any applicable laws or regulations
• Post false, misleading, or fraudulent information
• Impersonate any person or entity or misrepresent your affiliation
• Submit spam, advertising, or promotional content without authorization
• Harass, abuse, threaten, or discriminate against others
• Upload viruses, malware, or harmful code
• Scrape, copy, or harvest data from the Site using automated means
• Interfere with or disrupt the Site's functionality or security
• Use the Site for any unlawful or unauthorized commercial purpose
• Post content that is defamatory, obscene, or violates intellectual property rights
• Share another person's private information without consent
• Create multiple accounts to manipulate reviews or ratings

5. Activity Listings and Provider Information

5.1 Accuracy of Information

We strive to provide accurate and up-to-date information about activities, but we cannot guarantee the accuracy, completeness, or reliability of any listing. Activity details, schedules, prices, and availability are subject to change and should be confirmed directly with the activity provider.

5.2 Provider Responsibility

Activity providers are solely responsible for:

• The accuracy of their listing information
• The quality and safety of their activities
• Compliance with applicable laws, regulations, and licensing requirements
• Their own terms of service, booking policies, and cancellation policies
• Insurance and liability coverage for their activities

5.3 No Endorsement

The inclusion of an activity on our Site does not constitute an endorsement, recommendation, or guarantee of quality or safety. We encourage all users to conduct their own research and due diligence before participating in any activity.

5.4 Verification

While we may perform basic verification of activity providers, we do not conduct comprehensive background checks or safety inspections. Users should verify credentials, qualifications, and safety measures directly with providers.

6. Bookings and Transactions

Any bookings, payments, or transactions you make are between you and the activity provider. Go Baby Grow is not a party to these transactions and assumes no responsibility for:

• Payment processing or disputes
• Booking confirmations or cancellations
• Refund policies or procedures
• Service delivery or quality
• Disputes between users and providers

You agree to review and comply with the provider's terms, policies, and procedures before making any booking or payment.

7. User-Generated Content

7.1 Reviews and Comments

Our Site may allow you to post reviews, ratings, comments, and other content ("User Content"). By posting User Content, you:

• Grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute your content
• Represent that you own or have permission to post the content
• Warrant that your content does not violate any third-party rights
• Agree that your content may be edited or removed at our discretion

7.2 Content Standards

User Content must:

• Be honest, accurate, and based on your genuine experience
• Be respectful and constructive
• Comply with all applicable laws
• Not contain personal information about others (especially children)
• Not contain offensive, discriminatory, or inappropriate material

7.3 Moderation

We reserve the right to review, edit, or remove any User Content that violates these Terms or that we deem inappropriate, without notice.

8. Intellectual Property Rights

8.1 Our Content

All content on the Site, including text, graphics, logos, images, software, and design elements, is owned by Go Baby Grow or our licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not:

• Copy, modify, or create derivative works from our content
• Distribute, sell, or license our content
• Use our trademarks or branding without permission
• Frame or mirror our Site without authorization

8.3 Provider Content

Activity providers retain ownership of their submitted content, but grant us permission to display and use it on our Site.

9. Disclaimers and Limitations of Liability

9.1 "As Is" Basis

THE SITE AND ALL INFORMATION, CONTENT, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 No Warranty

We do not warrant that:

• The Site will be uninterrupted, secure, or error-free
• Information on the Site is accurate, complete, or current
• Defects will be corrected
• The Site is free from viruses or harmful components

9.3 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GO BABY GROW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.4 Third-Party Activities

We are not responsible for any injury, loss, damage, or harm arising from your participation in activities listed on our Site. Activity providers are independent third parties, and we assume no liability for their actions, negligence, or services.

9.5 Maximum Liability

In no event shall our total liability to you exceed the amount you paid to us in the past twelve months, or £100, whichever is less.

10. Indemnification

You agree to indemnify, defend, and hold harmless Go Baby Grow and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Site
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Content
• Your participation in any activities listed on the Site

11. Provider Terms and Obligations

11.1 Claiming and Managing Listings

Activity providers who claim or create listings on our Site agree to:

• Provide accurate and complete information about their activities
• Update listing information promptly when changes occur
• Respond to inquiries in a timely and professional manner
• Comply with all applicable laws, regulations, and licensing requirements
• Maintain appropriate insurance coverage
• Not misrepresent qualifications, credentials, or services

11.2 Listing Removal

We reserve the right to modify, remove, or suspend any listing at any time for any reason, including violations of these Terms, complaints from users, or quality concerns.

11.3 No Exclusivity

Providers are free to list their activities on other platforms. We do not require exclusivity.

12. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.

13. Third-Party Links and Services

Our Site may contain links to third-party websites, social media platforms, and external services. We are not responsible for:

• The content, accuracy, or practices of third-party sites
• Products or services offered by third parties
• Privacy practices of external sites

Your interactions with third-party sites are governed by their own terms and policies. We encourage you to review them before engaging with external services.

14. Geographic Scope

Go Baby Grow is based in Northern Ireland and primarily serves families in Belfast and the surrounding area. Our Site is intended for use by individuals located in the United Kingdom. We make no representation that the Site is appropriate or available for use in other locations.

15. Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Northern Ireland and the United Kingdom, without regard to conflict of law principles.

15.2 Jurisdiction

You agree that any disputes arising out of or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

15.3 Informal Resolution

Before initiating any legal action, we encourage you to contact us at hello@gobabygrow.com to attempt to resolve the issue informally.

16. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• At your request
• Discontinuation of the Site

Upon termination, your right to use the Site will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Go Baby Grow regarding your use of the Site and supersede all prior agreements and understandings.

19. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

20. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

21. Special Notice for Parents and Guardians

As Go Baby Grow focuses on activities for babies and toddlers, we want to emphasize:

• Supervision: Parents and guardians are responsible for supervising their children at all times during activities
• Safety: Always verify that activities are age-appropriate and safe for your child
• Health: Inform activity providers of any special needs, allergies, or medical conditions
• Consent: Ensure you understand and consent to any photography, recording, or social media policies
• Research: We encourage you to visit facilities, meet providers, and ask questions before enrolling

Your child's safety and wellbeing are paramount. Trust your instincts and make informed decisions.